Pokemon TCG: Sword & Shield Elite Trainer Box [Zamazenta]

Return Policy: Due to the nature of sealed products in the TCG industry, we are unable to offer returns. However, if your order arrives damaged or not as described, please reach out to us at ShadowVeilTCG@gmail.com, and we will work to resolve the issue promptly.

Cancellation Policy: Cancellations can be requested prior to shipment. Please note that a 3% cancellation fee will apply, which will be deducted from the refunded amount. This fee helps cover the non-refundable payment processing fee incurred during the initial transaction.

Shipping Information: Orders are typically shipped within 24 hours of payment. For pre-order and back-order items, please refer to the item description for specific shipping timelines.

Pre-Order and Back-Order Policy: Payment for pre-order and back-order purchases will be charged to your card or PayPal account immediately upon purchase. Orders can be canceled prior to shipment, but a 3% cancellation fee will apply. This fee will be deducted from the refund amount to cover the non-refundable payment processing fee incurred during the initial transaction.